FAQs

FAQs

1. What products does Fabritee specialize in?

Fabritee focuses on ready-to-wear corsets, dresses, and mini dresses that are physically stocked in our U.S. warehouse. Every item you see online is available for immediate shipment.

2. Are your items made-to-order or stocked?

Unlike made-to-order or dropshipping models, Fabritee is a stock-based brand. All products are already in inventory, inspected, and ready to ship.

3. Where is Fabritee located?

We are based in Greeley, Colorado, United States, with all inventory stored in our U.S. warehouse for fast domestic delivery.

4. Do you ship internationally?

Currently, Fabritee ships orders only within the United States. We are working on expanding international shipping options in the future.

5. How long does delivery take?

Orders are processed within 1 business day and shipped via trusted carriers. Standard delivery usually takes 3–7 business days, depending on your location.

6. What payment methods do you accept?

We accept PayPal and major credit/debit cards (Visa, MasterCard, American Express, Discover) through Stripe’s secure checkout system.

7. What is your return and refund policy?

We accept returns within 30 days of delivery for items that are unused, unwashed, with tags and original packaging. Defective or incorrect items qualify for free return shipping and a full refund. For details, please see our Return & Refund Policy.

8. How do I start a return or exchange?

Simply email us at [email protected] with your order number and reason for return. Once approved, you’ll receive detailed instructions and, if applicable, a prepaid return label.

9. Are sale or clearance items returnable?

Items marked Final Sale or Clearance are non-returnable. Please check product details carefully before purchase.

10. How can I contact Fabritee customer support?

You can reach us at:

  • Email: [email protected]

  • Phone: +1 (970) 616-0007

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)
    We typically respond within 2 business hours during support times.

What is your return and exchange policy?

Yes. As part of our core values, we are committed to sustainability and social responsibility. We work to minimize waste in our production and packaging and support initiatives that positively impact communities.